Terms & Conditions

Please find below the terms and conditions in relation to Our online payment systems.

These terms and conditions apply to the use of online payment systems supplied by Anderson and Moore Leisure Limited and any URL which may replace it in the payment process. By accessing the Website you agree to be bound by the terms and conditions set out below.

Definitions

  • “Us” or “We” or “Our” means Anderson and Moore Leisure Limited (Registered in Scotland. SC346515).
  • “User” or “payee” means the third party accessing the payment facilities Website.
  • “Website” means the online payment systems supplied by Us, which will normally have a URL containing co.uk, and also any URL which may replace it during the payment process
  • “WorldPay” is Anderson and Moore Leisure Limited online payment services provider.

 

Indemnity

You agree fully to indemnify, defend and hold Us, and its officers, governors, employees, agents and suppliers harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses.

Processing of Payments

Anderson and Moore Leisure Limited accepts payments from all major debit and credit cards with the exception of American Express. Users will be routed to the WorldPay website for entry and processing of card details. WorldPay is a real-time payment system however there will be delays in the recording of transactions to Our finance system of one working day. In the event of any difficulties with the system it is the payee’s responsibility to confirm with Us whether a payment has been successful or not.

Cost of Transactions

The cost of all successful card transactions is borne by Us, no additional charge will be levied by Us against a payee’s card or bill upon payment.

Privacy

We will treat all your personal information as confidential. All debit and credit cards are processed and held by WorldPay within a secure payment site. At no point in time are card details held by Anderson and Moore Leisure Limited.

Compliance with Laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statues and regulations regarding the Website and any transactions conducted on or through the Website.

Provision of Service

While we strive to ensure provision of an efficient and reliable Website we make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error free. In the event of difficulties with the system it is the user’s responsibility to confirm with Us whether a payment has been successful or not. Queries should be sent by e-mail to stay@thursobaycamping.co.uk Upon identification of any overpayments We will refund the payments back to the debit or credit card used for payment.

Refusal of Service

Management reserves the right to cancel any booking that it deems unsuitable and will issue a refund for any unused nights.

Acknowledgement of Payment

Notification will be provided on screen upon completion of a successful payment

Refund Policy

If you cancel your booking, for any reason the first night fee will not be refunded. If you cancel your booking less than 7 days before it is due to start the full amount of the stay will not be refunded, other refunds will be at our discretion.

If you would like to cancel please get in touch via email : stay@thursobaycamping.co.uk or telephone: 01847 892244

VAT

Our VAT Registration Number is 193 613888

Card Accepted

We accept the following Cards: Visa Credit, Visa Debit, MasterCard Credit, MasterCard Debit, Visa Electron, Maestro, JCB
Visa Credit and Debit payments supported by Worldpay Visa Electron payments supported by Worldpay Mastercard payments supported by Worldpay Maestro payments supported by Worldpay JCB payments supported by Worldpay

Contacting Us

If you would like to contact us in writing please send any correspondence to; A & M Leisure Ltd, Smith Terrace, Thurso, Caithness, KW14 7JY